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100% Pass 2025 SAP C-C4H63-2411: High-quality SAP Certified Associate - Implementation Consultant - SAP Customer Data Platform Certification Training

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SAP C-C4H63-2411 Exam Syllabus Topics:

Topic
Details

Topic 1

Managing Clean Core: This section of the exam measures the skills of SAP Customer Data Solutions Consultants and covers the management of Clean Core in SAP systems. It comprises understanding the principles of maintaining a clean core, which involves keeping the central system free from custom modifications. The exam may assess the ability to implement clean core strategies effectively while ensuring system integrity and performance.

Topic 2

Insights: The Insights section of the exam evaluates the consultant's ability to extract meaningful insights from customer data. It covers analytics capabilities within the SAP Customer Data Platform and how to use them effectively. Candidates should be able to create and interpret various types of reports and dashboards.

Topic 3

Data Privacy: This section focuses on data privacy considerations in customer data management. SAP Customer Data Solutions Consultants should be well-versed in data protection regulations and privacy-enhancing technologies. The exam may evaluate the ability to implement privacy-compliant data handling processes and ensure adherence to relevant laws and standards.

Topic 4

Data Ingestion: Data ingestion is a core component of customer data platforms, and assesses the consultant's expertise in this area. It covers various methods and tools for importing data from multiple sources into the SAP Customer Data Platform.

Topic 5

SAP Customer Data Platform: SAP Customer Data Solutions Consultants are expected to demonstrate comprehensive knowledge of the SAP Customer Data Platform. This domain covers the platform's core functionalities, including data collection, unification, and activation.

Topic 6

Implementing B2B: In this final section, the main focus is on implementing SAP Customer Data Solutions in business-to-business (B2B) contexts. SAP Customer Data Solutions Consultants should understand the unique challenges and requirements of B2B customer data management.

Topic 7

Data Activation: This module of the exam, focuses on the activation of customer data for various business purposes. SAP Customer Data Solutions Consultants should understand how to leverage unified customer profiles for marketing, sales, and service activities.

Topic 8

Identity Resolution: Identity resolution is a crucial aspect of customer data management, and this section evaluates the consultant's proficiency in this area. It covers techniques and tools used to identify and link customer data across different sources and touchpoints.

SAP Certified Associate - Implementation Consultant - SAP Customer Data Platform Sample Questions (Q64-Q69):

NEW QUESTION # 64
How would you ingest data from the database published with the JDBC interface?

A. Create an iFlow in SAP Integration Suite and then use a custom connector to connect via the iFlow.
B. Connect to the database using the built-in JDBC connector.
C. Connect to the database using a built-in ODBC connector.
D. Create a custom JDBC connector in the Connector Studio.

Answer: A

Explanation:
To ingest data from a database that provides a JDBC (Java Database Connectivity) interface, leveraging the capabilities of the SAP Integration Suite can be an effective approach:
A . Create an iFlow in SAP Integration Suite and then use a custom connector to connect via the iFlow: SAP Integration Suite, particularly its Cloud Integration capability, allows for the creation of integration flows (iFlows) that facilitate the connection and data exchange between various systems and applications. By creating an iFlow, one can design a custom integration scenario that includes connecting to a JDBC-enabled database. This approach may involve utilizing a custom connector or adapter within the iFlow to establish the JDBC connection, thereby enabling the ingestion of data into the SAP Customer Data Platform or other SAP systems.
This method provides the flexibility and power of SAP Integration Suite's integration tools, allowing for tailored data ingestion workflows that meet specific requirements, including those involving JDBC databases.
Reference:
SAP Integration Suite documentation on creating iFlows and custom connectors.
Tutorials and guides on integrating JDBC databases with SAP systems using SAP Integration Suite.

NEW QUESTION # 65
Which of the following describes a business unit in SAP Customer Data Platform?

A. The business unit represents the owner of the SAP Customer Data Platform tenant. Each business unit within the organization has separate SAP Customer Data Platform tenants provisioned.
B. A business unit represents the part of a business responsible for maintaining ongoing business relationships with customers in a given market. A single business unit can include more than one brand.
C. The business unit is a predefined optional attribute in the customer schema; it allows segmenting of B2B customers based on their business hierarchy.
D. The business unit is an optional informational attribute of the Console Admin user in SAP Customer Data Platform.

Answer: B

Explanation:
In the SAP Customer Data Platform, a business unit is defined as the part of a business that is tasked with maintaining continuous business relationships with customers within a specific market. This definition implies that a business unit is not just a segment or a division, but a functional entity within the organization that directly interacts with the customer base. Furthermore, it is important to note that a single business unit can encompass multiple brands, indicating that it can operate across different product lines or service offerings under the broader corporate umbrella. Reference = This information is corroborated by the SAP Help Portal, which provides a clear definition of a business unit within the context of the SAP Customer Data Platform1.

NEW QUESTION # 66
Which features of SAP Customer Data Platform can be used to perform verification and transformation of ingested data? Note: There are 3 correct answers to this question.

A. Normalization
B. Transformer
C. Extensions
D. Validation
E. Scripting

Answer: A,D,E

Explanation:
In the SAP Customer Data Platform, ensuring the quality and consistency of ingested data is crucial for maintaining accurate and actionable customer profiles. The platform provides several features to perform verification and transformation of this data:
A . Validation: This feature checks the ingested data against predefined schemas or rules to ensure it meets the required standards and formats. Validation helps in identifying and rejecting incorrect or malformed data before it enters the system, thus maintaining data integrity.
B . Scripting: Scripting allows for the customization of data processing logic, including data validation, transformation, and enrichment. Through scripting, complex data manipulation tasks can be automated, such as reformatting values, concatenating fields, or applying conditional logic to data fields.
E . Normalization: Normalization involves standardizing and cleaning the data to ensure consistency across different data sources and types. This may include tasks such as converting dates to a standard format, standardizing address information, or mapping varied terms to a unified set of values.
These features work together to ensure that the data ingested into the SAP Customer Data Platform is accurate, consistent, and in the correct format for further processing and analysis.
Reference:
SAP Customer Data Platform documentation on data management capabilities.
Best practices for data validation, scripting, and normalization in the SAP Customer Data Platform.

NEW QUESTION # 67
You are creating a new legacy variant business unit.
Which matching rules does SAP Customer Data Platform preconfigure for both the contextual profile view and the unified profile view? Note: There are 3 correct answers to this question.

A. Master Data ID
B. CIAM ID
C. CRM ID
D. CX ID
E. CDC ID

Answer: B,C,D

NEW QUESTION # 68
What kinds of prediction can you select for a predictive indicator? Note: There are 2 correct answers to this question.

A. Customer order value
B. Customer lifetime value
C. Customer churn
D. Customer volume

Answer: B,C

Explanation:
Within the SAP Customer Data Platform, predictive indicators are designed to make predictions based on customer profile or group and activity data. Specifically, you can select predictions for Customer lifetime value (CLV) and Customer churn. The CLV prediction is about forecasting the potential revenue a customer will generate over their lifetime, while the churn prediction estimates the likelihood of a customer ceasing to use a company's services or products1.
Reference = This information is derived from the SAP Help Portal documentation, which details the types of predictions you can configure for predictive indicators within the SAP Customer Data Platform, including churn probabilities for profiles and groups, as well as customer lifetime value for profiles and groups1.

NEW QUESTION # 69
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